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POLICIES

Not in love with it?

We get it, it doesn't always work out!

 In-Store Returns + Exchanges:

Returns are accepted up to 14 days of purchase date- if the item is in the original condition with all tags attached and has no sign of visible wear. All items must be New, Unworn, Unwashed, No Visible signs of wear such as: Makeup, Deodorant Stains, Fragrances, etc. 

*All accessories such as jewelry, bags, hats etc. are final sale.

 Online Returns:

Returns are accepted up to 14 days of the delivery date- if the item is in the original condition with all tags attached and has no sign of visible wear. All items must be new, unworn, unwashed, no visible signs of wear such as: Makeup, deodorant stains, fragrances, etc. 

*All accessories such as jewelry, bags, hats etc. are final sale. 

We kindly ask you to package the item with care in the original form it was sent when possible. 

Please include our packing slip with your item to the following address:
Roundtrip Collective Returns
 617 S Mesa Street
San Pedro, CA 90731


*Customer is responsible for return shipping, Roundtrip does not provide return labels. We recommend mailing your return using a carrier that offers tracking services.

Any order that was purchased ON SALE  is non-refundable with no returns or exchanges. No exceptions. 

Online Exchanges:

We do not offer exchanges - if you need a different size please return your item and place a new order.